Pricing

Simple pricing. From £199 per seat, per month.

Every plan scores 100% of your calls against your own scorecard, with per-criterion evidence quotes. No opaque enterprise quote, no modules bolted on later, no multi-year minimum. Volume discounts as your team grows.

Three plans. One scoring engine.

All three run the same AI scoring pipeline: transcription with speaker separation, per-criterion verdicts with evidence quotes, breach register and coaching drafts. The difference is how much of the learning and live machinery is switched on.

Starter
From £199 per seat / month

For teams replacing manual sample QA with AI scoring on every call.

  • 100% of calls transcribed and scored
  • Your own scorecard, uploaded as CSV
  • Per-criterion verdicts with evidence quotes
  • Breach register and dashboards
  • Email alerts on critical breaches
  • Drag-and-drop and REST API ingest
Get a Starter quote →
Growth
From £299 per seat / month

For compliance teams who want the AI calibrated to their firm's interpretation.

  • Everything in Starter
  • AI learning from compliance corrections
  • Exemplar call library
  • Per-agent coaching memory
  • Slack alerts and HMAC-signed webhooks
  • CRM write-back (including Zoho)
Get a Growth quote →
Pro
From £399 per seat / month

For live operations, BPOs and regulated firms with audit-grade requirements.

  • Everything in Growth
  • Live mid-call streaming and breach detection
  • Multi-tenant client scorecards and portals
  • Journey (sale-level) compliance scoring
  • Priority support
  • DPA and security review support
Get a Pro quote →

Exact per-seat pricing depends on team size and call volume; volume discounts apply from your first quote. Email hello@callguardai.co.uk with your seat count and we will reply with a written quote, usually the same day.

Common questions, answered.

What counts as a seat?

A seat is any user account on your CallGuard AI tenant: the advisers whose calls we score, and the compliance officers, supervisors and QA leads who review the results. Billing is per account, not per call, so a seat is charged whether or not that person handled a call in the month. Seats are billed at the published rate for your plan — £199, £299 or £399 — and volume discounts apply as headcount grows. Tell us your headcount and we will confirm your exact monthly total.

Are there volume discounts?

Yes. The published £199 / £299 / £399 rates are the starting point for smaller teams; per-seat pricing steps down as seat count grows. Tell us your team size and we will confirm your exact rate.

Is there a minimum contract term?

No multi-year minimum is required. Annual billing attracts a discount, but you can start monthly and move to annual once the product has proved itself on your own calls.

Does the price include transcription and AI scoring?

Yes. Transcription, redaction, AI scoring and coaching drafts are all part of the plan; there is no separate per-minute transcription bill.

Can I trial it before committing?

Book a 15-minute demo and bring five of your own call recordings; we will score them against your scorecard live, on your data. There is no 90-day pilot, no solution architects and no integration project; sign up in the morning and have 100 calls scored before lunch.

Get an exact quote